Thursday, 12 September 2019

How Can Artificial Intelligence Help in Business?

Business intelligence meets Artificial Intelligence

Ask someone what springs to mind when they hear the words AI or Business Artificial Intelligence, and the first thing they might mention is a young Haley Joel Osment in the film version of AI. Or internet sensation Sofia, the world’s first robotic citizen. In fact, a brief foray into movie history shows that the concept of AI has been thrilling audiences for some time. Whether it’s Gort from The Day the Earth Stood Still, in 1951; Westworld’s vision of the future in 1973; Terminator; Blade Runner or the recent adaptation of Ernest Cline’s novel, Ready Player One, we’ve been provided with a powerful image-library of what AI might look like.

Yet AI isn’t some futuristic vision. It’s here, and functioning, right now; with most of us using or benefiting from AI (either knowingly or unknowingly) pretty much every day of our lives. That Smart Reply in Gmail that lets you quickly send an automated response? That’s Artificial Intelligence at work. As is that unnervingly prescient advert that pops up on Facebook.

From Google predictive searches, Amazon product recommendations and banking fraud alerts, through to helpful Chatbots that answer questions online, AI is already helping us navigate our ...


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