There is no doubt Artificial Intelligence has already transformed and will continue to change most of the industries: Healthcare, oil & gas, banking, insurance, customer service, retail, government, education, automotive, aerospace, consumer products, telecommunications & media, sports, energy & utilities, hospitality, travel and transportation, among many others.
Use cases based on artificial intelligence have already demonstrated its value to the enterprises and its industry, and new use cases with high potential are being developed based on AI technologies: natural language processing, image recognition, machine learning, speech recognition and deep learning.
AI is enhancing human potential and is transforming our jobs, not only by generating new ones but also focusing humans on more relevant activities, while AI assumes on repetitive and monotonous tasks that add little value to our jobs.
In general terms, and this applies to most industries, I have identified five ways in which AI brings value to enterprises and humans:
Engaging with customers, employees and suppliers by enhancing experience and relationships.
Discovering unknown behaviours & patterns hidden in massive data sources, turning them into insights, recommendations and actions.
Enabling humans to better learn, develop and perform, AI learns from internal & external data, documents, audios and images and from the expertise of your best ...
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