Artificial intelligence is revolutionizing industries, departments, and the way we live our daily lives. Innovative technologies are emerging and changing the way we interact with our environment while small businesses are certainly not left behind. They have the opportunity to seize the very best of AI and improve their performance exponentially. In fact, studies have shown that almost 30% of small and medium-sized businesses believe that AI will have the greatest impact on their companies. Here we will take a closer look at exactly how.
1. Automating reporting processes
To be able to effectively make better business decisions, small businesses need a clear overview of the data they monitor and report on. Traditionally, spreadsheets were enough but as more information is gathered each day, the need for professional tools that can process enormous volumes of information, automatically report on data and business processes – is becoming a standard. Tracking KPIs and sending reports on a daily, weekly, or monthly level enable small businesses to focus on the data itself, without performing tedious tasks of building spreadsheets and trying to manually process different business touchpoints.
2. Relieving the customer service department
Many small businesses deal with customers but the quality and speed of answering questions ...
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