Thursday, 12 March 2020

Moving From Quality Assurance To Digital Assurance

Ever since the advent of digital technologies, businesses are transforming digitally, which helps them serve their customers with improved services, user experience and assure customer satisfaction. As enterprises evolve, they come up with ideas and solutions to maintain their reputation in the market. This is why user experience and customer satisfaction are crucial to the success of a business. Software testing services like functional, performance, security and compatibility testing hold great importance in assuring a software app’s quality.

Digital transformation projects have caused a major shift in the way quality assurance is done these days. Quality assurance implies the testing of a software app against its features and functionalities that are based on their client requirements and expectations. So businesses cannot just continue by aligning their functional business requirements with the software apps. It is also important for businesses to practice that their digital channel serves the purpose of digital transformation, which is known as digital assurance.

Digital assurance includes functional, performance and security testing. It also provides the speed of software delivery in a continuously evolving environment that digital businesses require. With a traditional QA approach, businesses can only validate the existing software functionalities without focusing on the customer experience. But ...


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