Cyprian Smits, head of Data Science at Rabobank
Cyprian Smits is head of the team that digitizes existing services and develops innovative new products for our clients.
Clients are demanding increasingly better services
“Consumers have increasingly higher expectations from the service they receive from companies. When you order a product online, sometimes you can have it delivered to your home the same day. Banks aren’t quite as far along with those instant services. We can only follow that trend if we make full use of our data and our knowledge about our clients. That provides us with insight into processes and shows which services our clients need. Fortunately, the bank has a huge amount of data at its disposal – and that’s a real gold mine.”
As the weakest data…
“That’s the thing I like most about our work: converting raw data into smart, innovative products like new features in the Rabo Banking App. Our data scientists are crucial in that effort. They create the data pipelines from all kinds of legacy systems, as well as the finished models. Of course, we love building models, but preparing the data is a vital element of that. A model is only as strong as the ...
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