As eCommerce businesses are increasingly becoming the go-to shopping outlet for consumers around the world, competing to deliver the best quality guest experience is how businesses set themselves apart. Utilising the new and upcoming technologies such as artificial intelligence, in-app purchasing, and delivery convenience are huge factors in how each eCommerce business differs in the level of performance and overall success. The question many ask themselves: what is the best strategy to create a seamless experience for your customers and drive secure, dependable brand loyalty?
In this post, we will discuss how to harmoniously build strong brand loyalty in the eCommerce industry, as well as how to create a fluid commerce experience for your customers.
eCommerce Change and Competition
It is obvious that eCommerce is a huge part of the way we shop, discover, and interact with brands. Shopping through mobile devices, specifically mobile apps, is rising significantly in the past several years, and has no plans on slowing down anytime soon. E-commerce sales are estimated to reach $4.5 trillion worldwide by 2021. That being said, the competition and saturation of the market are increasing at an exponential speed.
In the type of world we live in with everything coming to us instantly at ...
Read More on Datafloq
No comments:
Post a Comment